We have been members for just 4 years but we have had the opportunity to purchase many things from Direct Plus. We have ordered furniture and purchased furniture off of the floor. We have never been let down, the process happens and delivery is handled all in the manner that the employees promise. We have also used their "partners" to purchase flooring and landscaping products and have been blown away at the discounted prices and quality of service that we have received through these other companies as well. It seems too good to be true but with the low membership fee and quality of service this is the REAL DEAL in wholesale shopping!